Easy and fast access with FAQ widgets and tabs on various pages (only from pagebuilder/cms pages)
A variety of customizable display, permission, and design options of FAQ content
Rating questions and social share buttons for higher audience involvement
Not supported FAQ & Product Questions features
The following features are not supported
Some SEO features:
Rich breadcrumbs data
Rich organization data
Some rating types:
Average rating
Voting
Compatibility with:
GDPR consent
ReCaptcha
Search Terms Report functionality
Layout Updates
Ability to change FAQ Home Page's CMS Page from configurations. It should always be set to FAQ Home Page, with url key - amasty-faq-home-page
Known issues
Questions and Categories can not be properly filtered using customer_group_id
The issue comes from GraphQL module returning null if in the admin panel none of the groups were specified. Even though in luma not specifying them is considered as all customer groups should have access to this question/category.
Can’t filter Questions and Categories with a combination of its ids (question_id and category_id) and (store_id and customer_group_id)
Module developers are currently working on including the fix for the issue. They've provided the following patch with instructions. The solution will be added to one of the following versions of the FAQ GraphQL module.
In order to apply changes to the current version of the module, please use the following patch
Please add it to the FAQ GraphQL module's directory (located either in app/code/Amasty or vendor/amasty) and apply it as advised in the article (How to apply a diff patch?)
Please run the following command to enforce changes:
php bin/magento s:d:c
Issues with filtering questions by product_id and tag
Throws an error:
Class Amasty\\Faq\\Setup\\Operation\\CreateQuestionTagTable not found
Class Amasty\\Faq\\Setup\\Operation\\CreateQuestionProductTable not found accordingly
Module developers are currently working to include the fix for this issue in the nearest extension version. However, before it's officially released, they've provided the following patch with instructions (How to apply a diff patch?).
Once the patch is applied, run the following commands:
php bin/magento cache:flush
php bin/magento setup:di:compile
Configuration
There are no additional configuration fields required for this extension. Consult the official documentation for more information.
Development
This implementation uses the Amasty FAQ & Product Questions Magento 2 graphql module to retrieve data through the resolvers.
This module provides Amasty FAQ & Product Questions compatibility with ScandiPWA. The original module's official documentation is hosted here.
